About Us
Vital Employee Service Consultancy (Vital) is a service unit established by the Christian Family Service Centre (CFSC) in 1993, and a pioneer of the Employee Assistance Programme (EAP) in Hong Kong to promote a positive workplace culture. Vital adheres to our motto “Add Color to Work Life” into our services, and strives to enhance employee wellness and promote work-life balance, which in turn contributes to organizational excellence by improving employees’ work engagement and productivity.
Why choose Vital?
Professional Service Team
Over 95% of our counseling and training team members hold a master's degree or higher.
Excellent Service Experience
We will arrange the most suitable personnel to follow up on the EAP program for your company, providing the best service experience.
Tailor-Made Programs
We offer the widest range of EAP program options in Hong Kong, allowing for personalized plans to meet your specific needs.
Over 1,200 corporate clients
Over 800 employee training courses conducted annually
Providing EAP services for over 30 years
Counseling service satisfaction rate of 99.7%
Our EAP services include employee counseling, corporate training, critical incident support, and management consultation. We have served over 400 companies, benefiting nearly 1 million employees and their families. Our business has expanded to Macau, mainland China, Singapore, and the United Kingdom. We are also designated partners for several international EAP providers in the Hong Kong region. Throughout the years, our mission has been to promote the physical and mental well-being of employees, bringing vibrancy to the workplace.
Mission and Vision
Vital partners with employers to enhance job enthusiasm, foster cohesive teams, and promote the physical and mental well-being of employees through the provision of EAP, training, and management consulting services. Our goal is to bring vibrancy to the workplace.
Our Professional Management Team
Ms. Wicky Ng
Senior Manager
Master in Business Administration
Mr. Tommy Wong
Senior Training Consultant
Master of Science in Management
Mr. George Kwok
Senior EAP Consultant
Master of Social Work
Mr. Mike Ng
Manager (Marketing and Development)
Master of Business Administration
Ms. Rinky Lau
Training Consultant
Master of Sciences in Foundations in Clinical Psychology (UK)
Mr. Ryan Wong
Training Consultant
Master of Hotel Management
Ms. Yandy Cheung
Senior EAP Consultant
Master of Art in Social Work (Family–Centred Practice and Family Therapy)
Ms. Karen Lo
Senior EAP Consultant
Master of Arts in Family Counselling and Family Education
Ms. Edith Ho
Assistant Manager (Account Service)
Certified Career Service Provider (NCDA)
Bachelor of Arts in Marketing and Public Relations
Ms. Dorothy Cheung
Assistant Manager (Marketing)
Bachelor in Marketing Management with Business Study