Creating a happy work team through EAP
Creating a more harmonious work environment
Creating a more harmonious work environment
Workplace emotional health protection network
Workplace emotional health protection network
Improving performance to help employees focus on their work
Improving performance to help employees focus on their work
Survey Report
8%
Increasing job engagement
Increasing job engagement
14%
Reducing work-related stress
Reducing work-related stress
27%
Reducing absenteeism rates
Reducing absenteeism rates
23%
Increasing employee life satisfaction
Increasing employee life satisfaction

Employee Assistance Program (EAP) is a program designed to assist employers in improving employee attendance, increasing job engagement, and enhancing employee life satisfaction. EAP helps employees address personal, family, work, and social issues, thereby improving their mental health and subsequently enhancing work efficiency and performance.

Service Format
 Management consultation services
Management consultation services
Consultation service to Company’s management and/or Human Resources personnel in regards of management and employee issues. Consultation services can be provided via phone, video, or on-site.
 Career transition support services
Career transition support services
Career transition support services assist individuals by providing career counseling. Professional consultants help clients explore their career options based on their backgrounds and needs, enhancing their employment competitiveness and career development.
 Marriage counseling
Marriage counseling
Marriage counseling is a professional support service aimed at helping couples resolve conflicts, improve communication, and rebuild trust. Through the guidance of a trained counselor, partners can explore each other's needs and emotions, learn effective problem-solving skills, and foster a healthy marital relationship, achieving a deeper connection and understanding.
Work life consultation service
Work life consultation service
Work-life consultation services help individuals balance their work and life by providing professional advice, such as consultations with traditional Chinese medicine practitioners and nutritionists, to address personal life challenges. These services promote physical and mental well-being and enhance the quality of life, achieving a more harmonious state of work and life.
Clinical psychological services
Clinical psychological services
Clinical psychological services provide professional psychological assessments and treatments aimed at helping individuals cope with mental health issues such as anxiety, depression, and trauma. Through professional assessment and counseling, clinical psychologists assist patients in exploring their emotions and behaviors, and developing effective coping strategies to restore normality in their lives.
Remote counseling services
Remote counseling services
Remote counseling services provide professional psychological counseling through online platforms, allowing for more flexible sessions. Through video or voice calls, counselors engage in in-depth conversations with clients to assist them in addressing emotional concerns and life challenges.
Face-to-face counseling services
Face-to-face counseling services
Face-to-face counseling services provide one-on-one professional dialogue to help individuals address challenges and issues arising from work, family, and personal life. Counselors offer support and guidance, assisting clients in exploring their inner feelings, thinking mode and behaviors to enhance personal mental health and get their lives back on track again.
Telephone counseling and support services
Telephone counseling and support services
Telephone counseling and support services provide confidential one-on-one hotline support for individuals, answered by registered social workers and experienced counselors, assisting individuals in addressing challenges arising from work, family, and personal life.
Scope of Service
Personal
Emotion management, Handling adversity, self-understanding, physical and mental health
Social
Communications Skills ‧ Partner Relationship ‧ Interpersonal Relationship ‧ Conflict Management
Family
Marital Relationship· Parenting Skills · In-laws Relationship · Role Division
Work
Work Environment · Peer Relationship · Career Development · Retirement Plan
Critical Incident Stress Management
When corporates or employees encountered critical incidents such as natural disasters, man-made disasters, accidents, employee suicides, etc. , involved parties are vulnerable to negative consequences mentally or even trauma. Through professional intervention, Critical Incident Stress Management (CISM), professionally-trained EAP Consultants provide timely assistance to involved parties.
Support Format
Management Consultancy
Crisis Management Briefing (Large Group)
Critical Incident Stress Debriefing (Small Group)
Individual Counselling or Referral
Job Movement or Layoff Support
If employees encounter job promotion, job rotation or layoff, the involved parties may need assistance for a smooth transition. As the people management partner with corporates, Vital collaborates with employers to devise a tailor-made solution in a hope to revitalize the employees.
Support Format
Management Consultancy
On-site Support
Personality Assessment & Analysis
Individual Counselling or Referral