Effective communication is crucial for collaboration among colleagues, as research has shown that most people spend 80% or more of their work time on interpersonal communication.

This training series covers effective communication in three areas: Transactional Analysis, Non-violent Communication, and various communication skills such as Persuasion, Influencing, and Writing. It also includes conflict resolution techniques like Mediation and Conflict Management. The program suits all employees and managers and provides theoretical knowledge and practical skills for real workplace situations.