SMART OFFICE

SMART OFFICE

Boost employees’capability and passion for work

Team-energy

  • Team Communication: Understanding Team Culture, Identifying Communication Barriers, Establishing Common Language and Rapport
  • Team Collaboration: Effective Task Allocation, Cooperation Strategies, Problem-Solving Models and Team Contribution
  • Team Innovation: Stepping out of the Comfort Zone, Embracing Challenges, Utilizing Creativity, Breaking Free from Previous Roles and Patterns
  • Team Leadership: Understanding and Utilizing Individual Strengths, Setting Goals and Plans, Making Decisions, Motivating the Team, Taking Accountability
  • Mindfulness and Stress Reduction: Relaxing the Mind and Body, Alleviating Work Stress, Learning to Manage Emotions, Training Personal and Work Focus

*Choose 1-2 of the activity themes above

Suggested duration: 4-8 hours
Class size: 10-40

Unlocking the Secret – Enhancing Workplace Interpersonal Relationships NEW

  • Love and Being Loved: Introduction to Gary Chapman's Five Love Languages
  • Personalized Love: Understanding and Interacting with People Based on Their Love Language
  • The Art of Communication: Utilizing Communication Skills to Respond at Workplace
  • Secret Language of Work: Enhancing Workplace Interpersonal Relationships Through Love Languages

Suggested duration: 1-1.5 hours
Class size: 10-60

Unlocking Your Passion – Reigniting Motivation at Work and Overcome Burnout NEW

  • Fuel of Happiness: Understanding Intrinsic Motivation and Three Psychological Needs
  • The Growth Engine: Competence and Growth Mindset
  • Grip and Explore: Finding Autonomy in Your Work
  • Warm Arms, Warm Hearts: Relatedness and Gratitude

Suggested duration: 1-2 hours
Class size: no limit

Not Even A Problem! – Problem-solving and Decision-making Skills

  • Where's the Problem? Attribution and Fishbone Diagram
  • Blind to Your Blind Spot: Unraveling Common Blind Spots and Ingrained Thinking
  • The Survivor Game: Examining and Prioritizing Decision Values
  • Decision Matrix: Broadening the Spectrum to Create New Solutions
  • Left or Right: Decision-making Principles for Dilemmas

Suggested duration:1.5-3.5 hours
Class size:10-40

Be A Conflict-Solver – Resolving Complaints Through Mediation Skills NEW

  • Complaint Controversies: Identifying Customer Dissatisfaction, Triggers, And Core Issues
  • Removing Irrational Barriers: Questioning Techniques and Reframing Exercises
  • Letting Go of Opposition: Identifying Complainants' Underlying Needs and Finding Common Ground
  • Reality Testing: Exploring New Options and Assessing Feasibility with The Complainant
  • Dual Concern Model: Considering Win-Win Solutions for Both the Company and The Customer

Suggested duration: 3-4 hours
Class size: 10-40

Workplace Bomb Squad – Resolving Workplace Interpersonal Relationship

  • Workplace Tug-of-War: Understanding the Causes of Workplace Conflicts and Types of Difficult Colleagues
  • Conflict Management Models: Breaking Down Tense Relationships in the Workplace
  • Countering Challenges: Tips for Dealing with Challenging Colleagues such as the "Rumor-makers" and "Sloth-like Colleagues"
  • Cooling the Heat: Positive Reframing of Speech and Mentality in Workplace

Suggested duration: 1-2 hours
Class size: 10-60

Think Wild and Wide – Unleashing Unlimited Creativity in the Workplace

  • Let Creativity Flow: How Logical Thinking Can Kill Creativity
  • Unleashing Potential: Thinking Outside the Box with Lateral Thinking
  • A + B = C: Creative Association Exercise
  • The Power of +-x÷: Generating Innovative Products in the Workplace
  • The Stories of Success: Sharing Stories of Creativity and Innovation

Suggested duration: 1.5-3.5 hours
Class size: 10-40

Light Your Work Engine – Boost Your Team’s Motivation New NEW

  • A Stitch in Time: Introduction to Intrinsic Motivation and Three Psychological Needs of Employees
  • Growth Motivator: Understanding Competence, Achievement and Autonomy
  • Happy Work-Life: Enhance Employees’ Sense of Belonging by Relatedness
  • Happy Work-Life: Enhance Employees’ Sense of Belonging by Relatedness

Suggested duration: 1.5-2.5 hours
Class size: 10-60

Peer Talk – Promoting Positive Changes in Peers NEW

  • Coexisting with Bad Habits: The Psychological Causes and Challenges of Overcoming Bad Habits (Addictions, Poor Work Behavior)
  • Path of Change: The Six Stages of the Wheel of Change
  • Motivational Interviewing: A Conversation Model to Facilitate Positive Changes in Peers
  • Preventing Relapse: Assisting and Sustaining the Effects of Positive Changes

Suggested duration: 1-2 hours
Class size: 10-40

Burning Desire and Act – Making Your Products and Services More Appealing NEW

  • Why Human Service Matters: The Impact of Personalized Service on Products/Services
  • Wants Vs. Needs: Uncovering How Products/Services Align with Customers' Potential Motivations
  • Sales Scriptures: Closing Techniques from Roger Dawson and Robert Cialdini
  • Consumer Psychology: Mental Accounting That Determines Customers' Willingness to Spend

Suggested duration: 1.5-2.5 hours
Class size: 10-40

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