SMART OFFICE
Boost employees’capability and passion for work
Team-energy
- Team Communication: Understanding Team Culture, Identifying Communication Barriers, Establishing Common Language and Rapport
- Team Collaboration: Effective Task Allocation, Cooperation Strategies, Problem-Solving Models and Team Contribution
- Team Innovation: Stepping out of the Comfort Zone, Embracing Challenges, Utilizing Creativity, Breaking Free from Previous Roles and Patterns
- Team Leadership: Understanding and Utilizing Individual Strengths, Setting Goals and Plans, Making Decisions, Motivating the Team, Taking Accountability
- Mindfulness and Stress Reduction: Relaxing the Mind and Body, Alleviating Work Stress, Learning to Manage Emotions, Training Personal and Work Focus
*Choose 1-2 of the activity themes above
Suggested duration: 4-8 hours
Class size: 10-40
Unlocking the Secret – Enhancing Workplace Interpersonal Relationships NEW
- Love and Being Loved: Introduction to Gary Chapman's Five Love Languages
- Personalized Love: Understanding and Interacting with People Based on Their Love Language
- The Art of Communication: Utilizing Communication Skills to Respond at Workplace
- Secret Language of Work: Enhancing Workplace Interpersonal Relationships Through Love Languages
Suggested duration: 1-1.5 hours
Class size: 10-60
Unlocking Your Passion – Reigniting Motivation at Work and Overcome Burnout NEW
- Fuel of Happiness: Understanding Intrinsic Motivation and Three Psychological Needs
- The Growth Engine: Competence and Growth Mindset
- Grip and Explore: Finding Autonomy in Your Work
- Warm Arms, Warm Hearts: Relatedness and Gratitude
Suggested duration: 1-2 hours
Class size: no limit
Not Even A Problem! – Problem-solving and Decision-making Skills
- Where's the Problem? Attribution and Fishbone Diagram
- Blind to Your Blind Spot: Unraveling Common Blind Spots and Ingrained Thinking
- The Survivor Game: Examining and Prioritizing Decision Values
- Decision Matrix: Broadening the Spectrum to Create New Solutions
- Left or Right: Decision-making Principles for Dilemmas
Suggested duration:1.5-3.5 hours
Class size:10-40
Be A Conflict-Solver – Resolving Complaints Through Mediation Skills NEW
- Complaint Controversies: Identifying Customer Dissatisfaction, Triggers, And Core Issues
- Removing Irrational Barriers: Questioning Techniques and Reframing Exercises
- Letting Go of Opposition: Identifying Complainants' Underlying Needs and Finding Common Ground
- Reality Testing: Exploring New Options and Assessing Feasibility with The Complainant
- Dual Concern Model: Considering Win-Win Solutions for Both the Company and The Customer
Suggested duration: 3-4 hours
Class size: 10-40
Workplace Bomb Squad – Resolving Workplace Interpersonal Relationship
- Workplace Tug-of-War: Understanding the Causes of Workplace Conflicts and Types of Difficult Colleagues
- Conflict Management Models: Breaking Down Tense Relationships in the Workplace
- Countering Challenges: Tips for Dealing with Challenging Colleagues such as the "Rumor-makers" and "Sloth-like Colleagues"
- Cooling the Heat: Positive Reframing of Speech and Mentality in Workplace
Suggested duration: 1-2 hours
Class size: 10-60
Think Wild and Wide – Unleashing Unlimited Creativity in the Workplace
- Let Creativity Flow: How Logical Thinking Can Kill Creativity
- Unleashing Potential: Thinking Outside the Box with Lateral Thinking
- A + B = C: Creative Association Exercise
- The Power of +-x÷: Generating Innovative Products in the Workplace
- The Stories of Success: Sharing Stories of Creativity and Innovation
Suggested duration: 1.5-3.5 hours
Class size: 10-40
Light Your Work Engine – Boost Your Team’s Motivation New NEW
- A Stitch in Time: Introduction to Intrinsic Motivation and Three Psychological Needs of Employees
- Growth Motivator: Understanding Competence, Achievement and Autonomy
- Happy Work-Life: Enhance Employees’ Sense of Belonging by Relatedness
- Happy Work-Life: Enhance Employees’ Sense of Belonging by Relatedness
Suggested duration: 1.5-2.5 hours
Class size: 10-60
Peer Talk – Promoting Positive Changes in Peers NEW
- Coexisting with Bad Habits: The Psychological Causes and Challenges of Overcoming Bad Habits (Addictions, Poor Work Behavior)
- Path of Change: The Six Stages of the Wheel of Change
- Motivational Interviewing: A Conversation Model to Facilitate Positive Changes in Peers
- Preventing Relapse: Assisting and Sustaining the Effects of Positive Changes
Suggested duration: 1-2 hours
Class size: 10-40
Burning Desire and Act – Making Your Products and Services More Appealing NEW
- Why Human Service Matters: The Impact of Personalized Service on Products/Services
- Wants Vs. Needs: Uncovering How Products/Services Align with Customers' Potential Motivations
- Sales Scriptures: Closing Techniques from Roger Dawson and Robert Cialdini
- Consumer Psychology: Mental Accounting That Determines Customers' Willingness to Spend
Suggested duration: 1.5-2.5 hours
Class size: 10-40